Privacy Policy

Privacy Policy

Effective Date: 04 May 2025

This Privacy Policy (“Policy”) explains how Ascnd uses, and protects your personal information when you visit or make a purchase from Ascndtn.com .

1. Personal Information We Collect

  • Contact Details: Name, address, telephone number, and email address.
  • Order & Payment Info: Purchase history, payment details (processed by secure third-party providers), shipping preferences.
  • Browsing Data: IP address, device details, pages viewed, time spent on site, cookies, and analytics data.

2. How We Use Your Information

  • Order Fulfilment: Processing payments, shipping orders, and providing delivery updates.
  • Customer Support: Responding to questions, troubleshooting issues, and following up on feedback.
  • Marketing Communications: With your permission, sending promotional emails, SMS, or newsletters. You can opt out at any time.
  • Site Analytics: Improving site functionality, user experience, and our product range by analysing aggregate data.
  • Legal Compliance: Meeting obligations under Australian law, cooperating with authorities, or enforcing our rights.

3. Third-Party Disclosure

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Payment gateways, shipping carriers, and marketing platforms— only as needed to perform services on our behalf.
  • Legal Requirements: If required by law or in response to valid requests from regulatory authorities.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site performance and gather usage statistics. You can disable cookies in your browser settings, but some site features may not function properly if you do.

5. Storage and Security

  • We store data on secure servers protected by encryption and restricted access.
  • We retain personal information only as long as necessary for the purpose it was collected or as required by law.

6. Children’s Privacy

Our website is not intended for individuals under 16 years old. We do not knowingly collect personal data from children without the necessary parental or guardian consent.

7. Changes to This Policy

We may update this Policy to reflect changes in our practices or legal obligations. The updated version will be posted on our website with an updated “Effective Date.”

8. Contact Us

If you have any privacy-related questions or requests, please reach out:
Email : Ascndtn@gmail.com

Your use of our site signifies acceptance of this Privacy Policy.